Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopAbout Us
Welcome to Deep and Dark Traders FZE, a dynamic global e-commerce and wholesale company based in the heart of Sharjah, United Arab Emirates. We are committed to offering a wide range of high-quality products across various industries, from food and beverages to electronics, fashion, and beyond. Our business thrives on providing our customers with reliable, fast, and secure shopping experiences, regardless of where they are in the world.
Located at Business Centre, Sharjah Publishing City Free Zone, we operate with the license number 4413969.01 and proudly serve customers across the globe—except in India, Pakistan, Sri Lanka, Bangladesh, and Nepal. Our diverse product portfolio includes:
- E-Commerce Solutions: We provide various retail services through our website, social media platforms, and TV shopping, ensuring a seamless shopping experience for our customers.
- Wholesale Trading: Our offerings include a wide range of wholesale goods, such as food and beverages (organic, dairy, frozen, spices, and more), stationary products, glass bottles, smelters and furnaces, and general trading items. We also specialize in products like honey, dates, olive oil, snacks, ghee, and coffee, among many others.
- Electronics & Apparel: From cutting-edge electronics to men’s, women’s, and children’s garments, we offer quality products in every category. Our apparel range includes everything from casual wear to protective garments and accessories.
- Food & Beverage Trading: We are proud to supply a broad array of wholesale food and beverages, including fresh produce, cereals, meats, spices, and specialized goods like baby food and food supplements. We also trade in aquaculture, canned food, and natural pure water.
At Deep and Dark Traders FZE, we strive to provide high-quality products. If for any reason you are not satisfied with your purchase, we offer a return and exchange policy under the following conditions:
Eligibility for Returns & Exchanges:
- You can request a return or exchange within 14 days of receiving your order.
- The product must be unused, in its original condition, and in the original packaging.
- Certain items, such as food, perishables, or custom-made products, are not eligible for return or exchange.
How to Return or Exchange:
- To initiate a return or exchange, please contact our customer service team at [insert contact email/phone number] within 14 days of receiving your product.
- Include your order number, a description of the issue, and any supporting images if necessary.
- Once your return is approved, we will provide instructions for sending the item back to us. You will be responsible for the return shipping costs unless the item is defective or incorrect.
Refunds:
Once the returned item is received and inspected, we will process your refund to the original payment method. Please note that it may take several business days for the refund to be reflected in your account.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 48 hours of receipt. We will arrange for a replacement or full refund at no extra cost to you.
